Help & User Guides

FEMA provides support to PrepToolkit users through a variety of help content and user guides provided here, as well as a staffed help desk. Explore PrepToolkit Help and User Guides by:

  • Selecting the toolkit of interest from the menu or buttons to the right
  • Search by keyword
  • Review the frequently asked questions

Frequently Asked Questions

How do I use the PrepToolkit website?

How can I communicate with others on the platform?

PrepToolkit enables you to easily share ideas, information, files, and data with your peers and stakeholders from across the nation. Within PrepToolkit, you may:

  • Join a Community or Message Board to share ideas, challenges, and solutions with colleagues and peers.
  • Manage your own community and control site memberships.
  • Use Mail to simulate email accounts for agencies not participating in an exercise.
  • Find names and contact info of exercise participants in the phonebook.

Help Desk Support

Still can't find what you are looking for?

Need additional assistance?

Email the Help Desk