Provides a template for an Action Plan that continuous improvement personnel can use to track, assign, and finalize recommended actions from observations.

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Provides continuous improvement personnel guidance to conduct a successful Action Planning Workshop. The guide includes key steps such as determining objectives, planning and preparation, document creation, conducting the workshop, and post-workshop activities.

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Outlines suggested steps for preparing an Action Plan. The guide is organized by the stages of Action Planing Workshops preperations, to workshop facilitation, and the the development of the Action Plan.

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The Action Planning Workshoip Invitation Message can be used to inform stakeholders of an upcoming workhops, so they can be prepared to participate and contribute to the discussion.

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Guides continuous improvement personnel in developing an After-Action Report. The template is organized into six sections: Executive Summary, Incident Overview, Scope and Methodology, Observations, Conclusions, and Appendix.

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Provides direction on the AAR process. This can be used as a reference document throughout AAR development, as necessary, regardless of resource restrictions. The guide is also a good starting point for those looking to better understand the Continuous Improvement Process as it describes activities that occur across the four phases of the process.

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Provides a brief overview of common types of evaluation. These types of evaluation may be helpful both during the Evaluation Phase of the Continuous Improvement Process and when evaluating a continuous improvement program's internal activities.

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Provides a template for a CAP, which is one method for planning and organizing the data collection process. This can help organizations engage leadership and other components to identify incident priorities. A CAP ensures that data is collected, shared, and managed in a systematic and deliberate manner. In addition, it can be used to support the identification of trends across incidents.

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Helps facilitate a continuous improvement interview. The template includes an introduction script, sample questions, and a conclusion script.

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Provides guidance on how senior leaders in emergency management can build and run continuous improvement initiatives to promote an ongoing culture of learning.

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The Daily Summary sheet is a resource to help track themes and trends that arise each day during data collection.

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Provides a foundation for emergency managers to engage with faith-based and community organizations that can be partners in building a culture of preparedness and enhancing the security and resiliency of our nation.

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The Guide for Coding Interviews highlights the process of tagging, highlighting, and arranging interview data to identify high-level topics/themes.

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Covers the interview process from introduction through validation, incorporating a broad spectrum of considerations for both beginner and experienced interviewers.

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Helps continuous improvement staff track and organize interviews scheduled as part of the data collection process.

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Provides a template for a Knowledge Snapshot, which provides a high-level overview of a specific topic for senior leadership, planners, or other relevant stakeholders. The intent is to provide decision-makers additional analysis or context of a specific consideration, should they request it.

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Provides a prospective interviewer with a list of fundamental questions to ask during all phases of an interview, including the introduction, content, and the conclusion.

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Provides continuous improvement personnel with a template to record notes during a data collection interview. Elements of the template include interviewee contact information, questions, responses, and observation summaries.

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The Observation and Question Tracker is a spreadsheet to track the observation development process, including the status of each observation, assignments, and questions needed to follow up on for each observation.

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The Observation Workbook Template outlines key parts of an observation and helps users establish consistent development of observations. The template includes designated areas for observation number, type, resolution level, discussion, desired outcomes, sources, and additional next steps.

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The Quality Assurance and Quality Control Checklist is a resource for reviewing and finalizing documents.

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The Sample Action Planning Workshop Agenda can be used to facilitate a workshop. The agenda should include the disaster/incident name, description, introduction, objectives, ground rules, and topics that will be discussed during the workshop.

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Provides an overview of THIRA, which is a three-step risk assessment process that helps jurisdictions understand their risks and what they need to do to address those risks. The SPR is a self-assessment of a jurisdiction’s current capability levels against the targets identified in the THIRA.

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Provides guidance from FEMA on the fundamentals of planning and developing emergency operations plans. It provides planning considerations, key principles, and a six-step planning process.

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Site with information and resources related to CITAP. The program offers a comprehensive technical assistance package to the whole community through tools, templates, training, and customized engagements in continuous improvement.

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Provides additional information on FEMA’s grant funding. An organizations’ eligibility for a FEMA grant may depend on the type of organization and type of activity.

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Provides information on FEMA's preparedness grants, including policies and procedures for managing grants, guidance specific to each grant, and rules and regulations guiding the proper management of FEMA grants.

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Provides additional information on the Evidence Act, which requires the federal government, including FEMA, to modernize its data management practices. The bill requires agencies to submit annually to the Office of Management and Budget and Congress a systematic plan for identifying and addressing policy questions.

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Provides a set of guiding principles for exercise and evaluation programs, as well as a common approach to exercise program management, design and development, conduct, evaluation, and improvement planning.

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Provides additional information and resources related to HSEEP, including the 2020 HSEEP Guidance, templates related to phases of the exercise cycle, and videos, webinars, and trainings related to HSEEP.

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HSEEP Policy and Guidance

Guides all levels of government, nongovernmental organizations, and the private sector to work together to prevent, protect against, mitigate, respond to and recover from incidents.

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Site with information on the mission areas and 32 core capabilities identified by the National Preparedness Goal.

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Outlines an organized process for everyone in the whole community to move forward with their preparedness activities and achieve the National Preparedness Goal.

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RAPT is a free geographic information system (GIS) web map that allows partners to examine the interplay of census data, infrastructure locations, and hazards, including real-time weather forecasts, historic disasters and estimated annualized frequency of hazard risk.

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Provides an up-to-date schedule of continuous improvement trainings and registration.

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Provides guidance on efforts to develop and maintain the capability to ensure continuity of operations, continuity of government, and enduring constitutional government during an emergency that disrupts normal operations. Many of the concepts described in the National Continuous Improvement Guidance can be used to ensure continuity of operations.

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Increases awareness and understanding of the need for full inclusion of disaster survivors and FEMA staff who are people with disabilities, and people with access and functional needs. The course provides an overview of disabilities and access and functional needs and explains how disaster staff can apply inclusive practices in their disaster assignments.

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Provides emergency management professionals and faith and community leaders active in disaster with the religious literacy and competency tools needed to learn how to effectively engage religious and cultural groups and their leaders throughout the disaster lifecycle.

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Provides a basic understanding of tribal governments in the United States, the history of the relationship between the Federal Government and tribes, and general information about tribal governance and cultures that will influence emergency management practices so that effective working relationships can be formed and evolve.

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A course designed to provide state, local, tribal, territorial (SLTT), and other preparedness partners with an introduction to continuous improvement. This course provides an overview of the continuous improvement process, reviews frequently used data collection methods, and provides guidance for building an effective continuous improvement program.

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Provides training and resources on how Community-Based Organizations can better prepare for incidents, including how to identify risks, locate resources, and take preparedness actions.

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Guides continuous improvement personnel in developing an After-Action Review Briefing, which is a presentation to leadership on the incident(s) that includes major takeaways, including observations with supporting data.

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Resources will be added soon related to cause-and-effect analysis.

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Resources will be added soon related to process mapping.

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Guides continuous improvement personnel in developing a Quick Look Report, which is a time-sensitive document that may precede a full after-action report and highlights major findings or high-priority issues from an after-action review that is conducted more quickly than an a full after-action report.

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Resources will be added soon related to value stream mapping.

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