Continuous Improvement Process: Evaluation
During the Evaluation Phase, organizations measure the effect of completed recommended actions to determine the extent they have strengthened the organization, institutionalized best practices, addressed areas for improvement, and/or resolved mission-critical issues.
This phase begins after a specific recommended action is marked complete during the issue resolution process. The effects of completed recommended actions can be measured using various methods, including data collection during steady state, assessment of similar future incidents, and/or assessment of exercise data.
Read more about the Evaluation Phase in the National Continuous Improvement GuidanceView Evaluation Guidance
Access templates and resources related to the Evaluation PhaseView Evaluation Resources
Explore the Continuous Improvement Process Phases by Clicking on the Columns in the Graphic Below
If you have additional resources for the Evaluation Phase, please email us at FEMA-CITAP@FEMA.DHS.GOV