Continuous
Improvement
Technical Assistance
Program

The Federal Emergency Management Agency's (FEMA) Continuous Improvement Program (CIP) builds preparedness through consistent, agency-wide assessment, program consulting and support, and corrective action tracking. Additionally, CIP provides technical assistance to state, local, tribal, and territorial (SLTT) partners; non-governmental organizations; private sector organizations; other federal agencies; and other organizations with emergency management functions through its Continuous Improvement Technical Assistance Program (CITAP). 

CITAP offers guidance, tools, templates, training, and customized engagements. 

  • To learn more about continuous improvement, click on the graphic below to explore the four phases of continuous improvement.
  • To find out more about the available continuous improvement resources, click on the top-level menu item of interest above or the 'Quick Link' buttons below.

Upcoming Events

  • Conducting Continuous Improvement Interview: October 9, 1-2 p.m. ET (Virtual)
  • Serie de mejoras: Métodos de recolección de datos en mejoras continuas (en español): October 29, 2-3 p.m. (Virtual)

Register Here!

Explore the Continuous Improvement Phases

Discovery Validation Evaluation Resolution

Below is Continuous Improvement in Action

 

Quick Links

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About CITAP

CITAP provides technical assistance to partners and other federal agencies through tools, templates, training, and customized engagements.

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Trainings

CITAP’s Training Suite offers opportunities to learn, gain knowledge, and develop skills in continuous improvement through virtual, independent study, and in-person training courses. Training is critical to build capacity to self-evaluate, continuously improve, and monitor the completion of improvement actions.

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Templates & Resources

CITAP offers a variety of templates and resources to help build the capacity of continuous improvement partners to complete activities across the four phases of continuous improvement. This repository offers tools that partners can use in implementing their continuous improvement efforts.

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Best Practices

FEMA is compiling lessons learned and best practices in emergency management on various threats and hazards to provide examples of successful continuous improvement efforts that may be relevant to other organizations and communities. Partners may use these best practices to enhance their preparedness, response, and recovery efforts before, during, and after disasters.

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Advisory Services

SLTT partners may request in-person and/or virtual Advisory Services engagements from FEMA’s CITAP team. These customized engagements enable capacity building in Continuous Improvement across the emergency management community.

Contact CIP/CITAP

Have questions, comments, or concerns about this Community of Practice?

Contact Us